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Caring for you and our community since 1951

Patients & Visitors

Patient Focused Care

Riverside Medical Center's patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Riverside Medical Center's teammates focus on exceptional care, close to home.

Patient Portal

Keep up with your personal health information by using the patient portal. We've made accessing your health records easy, but your information is still entirely private and confidential. See and manage lab results, perscriptions, billing, immunizations records, surgical history, past procedures, discharge instructions and more.
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Amberwell Hiawatha sets our prices for a service, or a set of services, with the use of a master list of services and prices. We call this list our "Chargemaster". This list shows the starting price of each service provided and the materials used in your care as our patient. These services and materials are also listed in your Amberwell Hiawatha bill.

The prices listed are the same for all patients, no matter what kind of insurance program or coverage. Still, these prices do not reflect the price you may pay. Government insurance plans, like Medicare and Medicaid, do not pay these prices, but use their own set of prices and healthcare organizations are required to accept those prices. Health insurance companies pay a price that is based on a contract. The prices they pay may not be the same prices on the Chargemaster list. Also, if you are insured, you may have other out-of-pocket expenses that include deductibles, copayments, and coinsurance, as outlined in your insurance policy.

The following services charged to you may include:

Services or procedures that are done on an inpatient or outpatient basis

Physician orders for treatment based on his/her examination of you

A patient with multiple diseases or conditions, or complications

Surgical services/procedures

Treatment in the emergency department

Lab, imaging/radiology, or other tests

Medications and supplies used in your treatment

Room and board

Therapies, such as physical, occupational, speech, cardiopulmonary, or respiratory

The provided list of prices should not be used to accurately determine the final cost of your hospital stay. It is given for information only.

We promise to help you understand your cost(s) for medical services prior to receiving care. To be clear with pricing, we will work with you to find out what your Average Standard Charge* will be for a service or set of services done by Amberwell Hiawatha and/or one of our employed providers#.

Average Standard Charge is based off the Chargemaster and is our average price for a service or set of services given to a patient before discounts. Average Standard Charge can vary based on the materials and supplies used in a patient's care at the time the service is performed by Amberwell Hiawatha.

#Employed provider is a physician, advanced practice registered nurse, certified registered nurse anesthetist, or physician assistant who is employed by Amberwell Hiawatha.

If you do not have insurance or will be paying for the entire service out of your pocket, we will provide an estimate of the Average Standard Charge from the Chargemaster. If you have insurance, we will work with you and your insurance company to help determine total out-of-pocket costs. To speak with one of our Patient Financial Counselors for assistance with pricing, payment terms and healthcare financing options, please call 785-742-2131.

This link provides the Chargemaster for Amberwell Hiawatha services and is updated at least annually on January 1st. Click to download the full list of services and prices in a machine readable format. Our current charge for COVID-19 testing is $175.00. Amberwell Hiawatha offers a 40% discount off of total billed charges on a self-pay account with an additional 10% prompt pay discount if payment is made in full within 30 days of the first statement billed which is according to our current Self-Pay Discount policy.

This pricing information only includes prices billed by Amberwell Hiawatha and its employed providers. Additional charges from outside doctors may be included in your hospital bill. These would be charges for the service and care they performed for you while you were a Amberwell Hiawatha patient. Examples include, but are not limited to:

Imaging/Radiology services and interpretations

Lab services

For questions on charges that you see on your bill from Amberwell Hiawatha for services performed by an outside provider, please speak with someone from our billing department by calling 785-742-6159.

Legal Disclaimer: Listed charges do not constitute a contract and may change frequently. Please contact Patient Accounts at 785-742-6159 for the most recent price.

All hospitals and health systems also are required to post a list of at least 300 Shoppable Services along with the corresponding prices for each of those services. Each of these Shoppable Services includes the following amounts: Gross Charge, Discounted Cash Price, Payer-Specific Negotiated Charges, De-Identified Minimum Negotiated Charge, and De-Identified Maximum Negotiated Charge.

As with the list of standard hospital charges discussed above, the prices on the primary care procedures list represent the standard amount for each service prior to insurance contract/benefit plan discounts or self-pay discounts being applied. What a patient actually pays will depend on their unique benefit plan terms.

View the Shoppable Services Available at Amberwell Hiawatha.